Frequently Asked Questions
Everything you need to know about your Cheak order.
What is the standard shipping time within Singapore?
For local orders, we typically process and dispatch within 1-2 business days. You can expect your package to arrive within 3-5 business days.
How do I ensure I choose the right size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit or sizing down for a compressive feel.
What is your return and exchange policy?
We offer a 14-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like intimate wear cannot be returned.
Do you offer international shipping?
Yes, we ship to selected countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and local payment options including GrabPay and PayNow.
How should I care for my Cheak apparel?
To maintain the quality of your activewear, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.